The laptop developed an intermittent problem which rapidly became a constant problem: refusing to recognize the mouse or the keyboard. Of course it happened this week, when I meant to (following Dorothy Grant's advice) upload the other two books of the Harmony trilogy to Amazon and crash-write the sequel to A Pocketful of Stars so I could get those two books out ASAP.
Instead I've been having loooong conversations with two different sets of support people, each of whom fixed the problem while they were there (Or, in the case of the Indian support group, on the phone), assured me it would not happen again, and hung up/departed.
Whereupon the computer immediately reverted to its noncommunicative state.
A new laptop is supposed to arrive this evening; I'm looking forward with limited enthusiasm to reloading Word and Photoshop Elements and all my data. Fortunately, all my current books are, or should be, backed up both on a flash drive and on OneDrive, because a friend lost everything two weeks ago and I immediately got very serious about backups. So the only thing I really need to extract from the old computer - I hope - is the incomplete MS of the book I haven't been working on.
I'm typing this one-fingered on an iPad, which is no way to compose anything.
Oh, and does anybody know whether Word wants both a serial number AND a key to install on a new computer, or just the serial number? Because if it's the former, I'm even more screwed than I thought.
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